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Nigam Air Conditioning
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Transparent policies that protect your rights as our customer
Nigam Air-Conditioning · nigamairconditioning.com
Nigam Air-Conditioning ("Company", "we", "our", "us") is committed to protecting the privacy of users who visit our website and submit service inquiries.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
We collect only the information necessary to provide our services. When you submit a service request form, we may collect:
Your personal information is collected strictly for:
We process your data based on:
You may withdraw consent at any time by contacting us.
Data is stored securely through controlled access systems. Personal information is retained only as long as required for service completion or record maintenance. Once no longer necessary, data may be securely deleted.
We implement reasonable security safeguards including:
We may share limited information only when necessary with hosting providers, IT service providers, or internal CRM/operational systems.
Our website may use basic cookies to improve performance and enhance user experience. Users can disable cookies in their browser settings at any time.
You have the right to:
To exercise these rights, contact us at:
This Privacy Policy is governed by the laws of India. Jurisdiction: Lucknow, Uttar Pradesh.
We reserve the right to update this Privacy Policy. Updated versions will be posted with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.
Nigam Air-Conditioning · nigamairconditioning.com
Customers may cancel or reschedule a booked service by informing us at least 24 hours before the scheduled appointment.
Nigam Air-Conditioning reserves the right to refuse or cancel service if:
Since we do not accept online payments through the website, payments are collected after service completion.
If advance payment has been made (for AMC or special orders), refunds may be processed in the following cases:
Refund Eligible
Non-Refundable
For Annual Maintenance Contracts, refund requests are reviewed on a case-by-case basis. The refund amount may be adjusted based on services already utilized.
If a refund is approved:
Any disputes related to refunds or cancellations shall first be resolved amicably by contacting our support team.
If unresolved, disputes shall fall under the jurisdiction of courts in Lucknow, Uttar Pradesh.